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PRIVACY POLICY

The privacy policy assists both you and us in keeping your information private. In addition, our privacy policy will assist you in comprehending the steps we take to protect your privacy both before and after the work process.

INFORMATION FOR USERS

For your identification and peaceful collaboration, we may gather the following information.

  • Name, company name, and position title
  • Phone numbers, email addresses, and websites are all contact information examples.

We need your information to understand your needs better and provide you with better service, in particular for the reasons listed below:

  • The information may be used to improve our goods and services.
  • Your information may also be used to contact you for feedback on our services.
  • We may use the information to tailor the website to your preferences.

PRIVACY AND SECURITY

We are dedicated to keeping your personal information safe. We have accompanied appropriate administrative, technical, and physical, systems to protect and safeguard the information we collect online to prevent unauthorized access or disclosure.

  • Client information is kept exceptionally private during transmission at Panda Publishing Agency thanks to Secure Sockets Layer (SSL) software, which encrypts information entered by clients
  • The personal information given by the client is protected by Panda Publishing Agency using generally established industry standards both during transmission and once we receive it. However, because no method of communication over the Internet or method of electronic storage is 100 percent secure, we cannot ensure the security of your personal information despite making commercially acceptable efforts to protect it.

3rd PARTY COORDINATION

  • We do not share your personal information with anybody else.
  • Under no circumstances do we give or sell our clients' personal information to third parties.
  • To bill you for services, Panda Publishing Agency uses the services of credit card processing providers. Complete information is never shared, stored, saved, or used for any other reason by these companies.

COOKIES AND THEIR USES

  • Cookies are alphanumeric identifiers that help our systems recognize our customers' browsers and store products in their Shopping Carts during visits.
  • The Help section of most browsers becomes extremely useful in preventing the browser from accepting new cookies, disabling cookies, and notifying the user when a new cookie is received.
  • Cookies usually are not restricted by customers because they allow you to take full advantage of our site's top features. However, according to our findings, clients leave cookies to be accepted.

Consumer Data Safety Measures

We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.

It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.

Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.

Pseudonym Policy

We hold a policy of using the pseudonym to ensure the following:

  1. With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.
  2. Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization

Privacy Policy for Email Address & Mobile Number Collection

1. Introduction

This Privacy Policy explains how Panda Publishing Agency collects, uses, and protects the email addresses and mobile numbers provided by users on our website. We are committed to ensuring that your privacy is protected and that we comply with all relevant data protection laws.

2. Information We Collect

We may collect the following information:

  • Mobile phone numbers
  • Any additional information provided voluntarily by the user.

3. How We Use the Information

We use the collected mobile numbers for the following purposes:

  • To send relevant updates related to our services.
  • To notify users about account-related information.
  • For internal record keeping.

4. Consent for Mobile Number Collection

By providing your mobile number on The Book Publishing Solutions, you consent to the collection and use of this information as outlined in this Privacy Policy.

5. Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Controlling Your Personal Information

You may choose to restrict the collection or use of your mobile number in the following ways:

  • if you have previously agreed to us using your mobile number for direct marketing purposes, you may change your mind at any time by contacting us at support@pandapublishing.agency. or you can reply “STOP” or “Unsubscribe” to stop receiving the messages

7. Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

8. Your Rights

You have the right to request details of the personal information we hold about you. If you would like a copy of this information, please contact us at support@pandapublishing.agency

9. Changes to this Policy

Panda Publishing Agency may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are comfortable with any changes.

10. Change of Mind

As an agency we offer complete flexibility and transparency in our work towards the customers. In case, the client is not satisfied with the work quality, an option of Pro rated Refund is available depending on the case details. We also charge a cancellation fee of 35% on any case where change of mind occurs on customer end within 48 hrs after signing up. Refund is processed in due time after adjusting the cancellation charges.

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